Accessible Quality Dental Care
Your HIF Choice Network Dentist in Joondalup
Understanding Your HIF Dental Benefits
Your HIF Dental Cover at Candlewood Dental Centre
At Candlewood Dental Centre, we understand that managing dental costs can be a concern for many patients. That’s why we’re proud to be an HIF Choice Network provider, helping you get more value from your health fund cover. When you visit our Joondalup dental clinic as an HIF member, you can access reduced gap payments on eligible treatments.
Being part of the HIF Choice Network means we’ve agreed to set fees for common dental procedures. This arrangement may result in reduced gap fees for some eligible treatments compared to non-network providers, depending on your policy level and the specific treatment required. We’ll process your claim directly through HIF’s systems, so you’ll have less paperwork.
Your oral health matters to us, and we want cost to be less of a barrier to the dental care you need. Our team can discuss your HIF cover during your appointment and explain what benefits apply to your treatment plan.
Accessible, High-Quality Dental Care for You
Why Choose Candlewood Dental Centre Joondalup
Personalised Patient Care
At Candlewood Dental Centre Joondalup, every patient receives personalised care tailored to their unique needs. Our dedicated team designs custom treatment plans that provide comfort and deliver exceptional results, reflecting our commitment to quality dental care.
Comprehensive Dental Services
We offer a wide range of dental services, from regular check-ups to complex procedures, all under one roof. Our comprehensive approach allows you to receive the complete dental care you need efficiently and effectively.
Flexible Payment Options
Our dental clinic offers a variety of payment plans and financing options, making dental care affordable and accessible. Our goal is for every patient to receive the treatment they need without financial constraints.
Experienced Dental Team
Our team of experienced dental professionals is dedicated to delivering exceptional care. Equipped with years of intensive training and a passion for dentistry, we aim to provide you with high-quality treatment focused on your oral health.
Your Benefits Explained
What Are Your HIF Dental Benefits?
Your HIF dental cover typically includes benefits for a range of treatments, though the specific services covered depend on your policy level. Most HIF dental policies provide cover for preventative care such as check-ups, scale and clean appointments, and X-rays. Many policies also include benefits for major dental work, such as crowns, root canal treatment, and dentures.
The amount you receive back from HIF varies based on your policy and annual limits. Some treatments may have waiting periods before you can claim, particularly for major dental procedures. We recommend checking your policy details or contacting HIF directly to understand your specific cover.
At Candlewood Dental Centre, our reception team can help you understand how your HIF benefits apply to your recommended treatment. We’ll provide a treatment quote before proceeding, so you know what to expect in terms of costs and your potential health fund contribution.
Accessing Dental Care
Making a Claim with HIF at Candlewood Dental Centre
When you visit our clinic as an HIF member, we can process your claim electronically at the time of your appointment. This on-the-spot claiming service means you only pay the gap amount between our fee and what HIF contributes. You’ll need to bring your HIF membership card and a form of identification to your appointment.
Our team will submit your claim details directly to HIF through their digital claiming system. In most cases, your claim is processed within minutes, and you’ll receive confirmation of your benefit payment. This streamlined approach removes the need for you to lodge claims manually after your visit.
If you have questions about your HIF cover before your appointment, you can contact our reception team. We’re happy to discuss your benefits and provide an estimate of your out-of-pocket costs based on your recommended treatment.
Take the First Step Towards Better Oral Health
Book your appointment at our Joondalup dental clinic today to achieve optimal dental health.
Your HIF Questions Answered
Common Questions About HIF Choice Network
How do I know if I'm covered for dental treatment with HIF?
You can check your dental cover by logging into your HIF member account online or through the HIF mobile app. Your policy documents will show which dental services are included in your cover level. Different HIF policies offer varying levels of dental benefits, from basic preventive care to comprehensive cover that includes major dental work.
If you’re uncertain about your cover, you can contact HIF directly on their member helpline. Their team can explain your specific benefits, annual limits, and any applicable waiting periods. You can also speak with our reception staff, who can help you understand what portion of your treatment HIF may cover based on your policy information.
Do I need to pay up front, or can I claim on the spot?
At Candlewood Dental Centre, we offer on-the-spot claiming for HIF members. When you attend your appointment, we’ll process your claim electronically through HIF’s system. You’ll only need to pay the gap between our fee and the amount HIF contributes towards your treatment.
This means you don’t need to pay the full amount and wait for reimbursement. The claiming process typically takes just a few minutes during your visit. You’ll receive confirmation of your benefit payment before you leave the clinic, making it easier to manage your dental costs.
What do I need to bring to my appointment as an HIF member?
You’ll need to bring your current HIF membership card to every dental appointment. This card contains the details we need to process your claim electronically. You should also bring a form of valid photo identification, such as a driver’s licence or passport.
If this is your first visit to our clinic, please arrive a few minutes early to complete any necessary paperwork. Having your HIF membership number ready will help us set up your claiming details in our system. If you have questions about your cover before your appointment, you can bring your policy documents or call HIF to clarify your benefits.
Can I claim for all dental treatments through HIF?
The treatments you can claim depend on your specific HIF policy level. Most HIF dental policies cover general treatments such as examinations, scale and clean appointments, and necessary X-rays. Many policies also provide cover for fillings, extractions, and other routine procedures.
Major dental treatments like crowns, bridges, dentures, and root canal therapy are typically covered under higher-level policies. Some treatments may have waiting periods before you can claim, and annual limits apply to most policies. Cosmetic procedures are generally not covered by health fund policies.
We recommend reviewing your policy details or contacting HIF to confirm which treatments are covered. Our team can provide a treatment quote and help you understand how your HIF benefits apply to your recommended care.
How much will I get back from HIF for my dental treatment?
The amount HIF contributes towards your dental treatment depends on several factors. Your policy level determines the percentage of the scheduled fee that HIF will pay for each treatment. Annual limits also apply to most policies, which cap the total amount you can claim per calendar year.
As a HIF Choice Network provider, we’ve agreed to set fees for common dental procedures. This arrangement can help reduce your gap payment for eligible treatments. The exact amount you’ll receive back varies based on your policy, how much of your annual limit remains, and the specific treatment you’re receiving.
Before proceeding with treatment, we’ll provide a detailed quote showing our fee, the expected HIF contribution, and your estimated out-of-pocket cost. This helps you understand the financial aspects of your care before making decisions about your treatment.
Do I need a referral to see a dentist with HIF cover?
No, you don’t need a referral from a doctor to see a dentist using your HIF dental cover. You can book an appointment directly with our clinic at any time. HIF dental benefits are designed to support regular dental care, and members are encouraged to maintain routine check-ups without requiring referrals.
You can schedule appointments for preventative care, emergency dental issues, or any dental concerns you may have. Our team is here to provide the care you need while helping you maximise your HIF benefits. Call our clinic or book online to arrange your appointment.
Why Choose Us
Patient Offers
New Patient Expectations
Smile Gallery
General Dentistry
Cosmetic Dentistry
Restorative Dentistry
Dental Implants
Emergency Dentist
Invisalign
Sedation and Sleep Dentistry
Health Funds
Payment Plans
Government Schemes